A conversation you load with your brand personality. In fact, it’s fitting to think of it as a conversational form. Chatbots Make Giving Feedback More Fun □♂️Ĭustomer feedback bots transform the survey experience. This way, you can make your surveys part of the browsing/social experience. On the other hand, bots can connect with users and ask for feedback directly on your website, Facebook Messenger, or even WhatsApp. ![]() ![]() Typical customer feedback survey email typically asks users to navigate away from their inboxes and complete a generic, multiple-choice questionnaire. ![]() There are several reasons why you should abandon feedback forms and go for a bot instead.
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